Microsoft Dynamics CRM – Customer Relationship Management

Using Microsoft Dynamics CRM, we can help you manage key relationships for growth and profitability, while enabling you to streamline business processes and increase efficiency

Our skilled consultants can implement Microsoft Dynamics CRM in a variety of ways to benefit your organization. McGladrey’s CRM experience ranges from basic out-of-the-box configurations to the engineering of complex architectures featuring automation, dashboards, system integration and custom development. Whether you elect to use Microsoft Dynamics CRM Online or on-premise, we have the methodologies, expertise and experience to make your CRM project a success.

Our services include:

  • CRM SmartStart – When you’re ready for a mature sales management system, McGladrey’s CRM SmartStart can get your organization up and running quickly.
  • xRM Platform Development – McGladrey’s business analysts and Microsoft developers can customize Dynamics CRM to meet very specific purposes. Our capabilities include .NET development, web enablement, portal development, SharePoint integration and systems integration.
  • Dynamics CRM Hosting – We offer dedicated Dynamics CRM hosting, using either traditional or SPLA licensing models.
  • Dynamics CRM Training – McGladrey can provide customized training to meet your company’s particular needs.

Case Study: ECRI Institute
As a Microsoft Customer Excellence Award winner, this non-profit chose Microsoft Dynamics™ CRM to centralize its data and automate manual business processes used by the sales and marketing functions.

Microsoft Dynamics CRM 2011 System Will Lead to New CRM Applications
According to Tammy Zeoli, a top CRM advisor, the latest iteration of the Microsoft Dynamics CRM solution will bring customer relationship management technology to a whole new group of users.

Improving Productivity at Not-for-Profits with Microsoft Dynamics CRM
As not-for-profit organizations seek to do more with less, Microsoft Dynamics CRM helps to maintain and develop relationships with constituents while integrating with existing systems.