Case Study: Independence Capital Partners
Independence Capital Partners (ICP) is a group of leading private equity funds. Founded in 1997 and headquartered in Philadelphia, ICP includes eight member funds with more than 50 portfolios each. Under the ICP umbrella, member funds conduct their investment activities independently, but share investment expertise and a common infrastructure.
Multiple organizations were created in Dynamics CRM to administer the collection process for capital calls, track potential investments and their activities, and manage potential investors when new funds open. Other departments are using Dynamics CRM to supervise new hire procedures, help desk ticketing and contact management. And in the mail room, it is used with bar coding to track deliveries, including who handles the package, who accepts responsibility and delivery confirmations.
SharePoint was created to improve the overall “deal flow” within the organization and provide a set of content libraries. The system permits external organizations to upload required ICP content and information from an extranet website, which invokes workflows and assigns tasks to users within the information technology, human resources and investor relations departments.
In the ERP system, ICP is using the General Ledger, Bank Reconciliation and Accounts Payable modules with Integration Manager to import certain investor distribution payment transactions. ICP also implemented the Professional Services Tools suite of products, Mekorma’s MICR Check software for printing checks on blank check stock, and MC2’s Advanced Intercompany Transaction program.
They said it
— Vincent Bocelli,Director of Information Technology, Independence Capital Partners
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